Interfaces written down
How a job with Rock Rail Se runs.
The measure of a good job is that nobody has to chase anybody afterwards.
How it works
From first contact to handover at Rock Rail Se, in brief
The same sequence runs on a short package and a long programme. Call or write and we will answer the specific question.
Scope
Works, possession windows, interfaces and dates are set out in writing. Send the scope and the possession dates and we will say what can be planned.
Plan
The programme is built around the windows, with each interface given an owner and a date. A short works package is often a sensible place to start.
Delivery
Progress is tracked against the plan and reported each period. Send the scope and the possession dates and we will say what can be planned.
Close-out
Records and the handover file are completed as the works finish. If a close-out date is fixed, put it in the first line of the message.
Before you ask
What clients ask first
Questions that come up before a programme is appointed.
Are timescales guaranteed?
No. They are indications until a written appointment sets them out, and possessions can move.
What is out of scope?
Design, structural assessment and acting as the safety authority.
What do you need to price a programme?
The scope, the possession windows, the interfaces involved and any drawings that already exist.
Do you work on site?
As required for progress and records, always within the site's own safety rules and briefings.
Send the essentials and we will confirm what is possible, what it costs and when we could start. Phone during working hours and you will reach a person.